Scalable User Testing, Built for Design Teams.

Testers run sessions independently. We capture interactions and behaviour. With cloning, easier compliance and variants for A/B testing.

Try OpenScouter for Free Book a Demo

No credit card required. First findings in under 2 weeks.

Review your session notes

We found 5 things during your session.

Tap any to edit, or just confirm.

Big deal

Potential issue

The page you landed on showed a raw error message instead of a real webpage.

Why it matters

Hitting an unexpected technical wall at the start makes it hard to stay engaged.

Worth fixing

Potential issue

The main content area has no label or role describing what it is.

Live signal feedcapturing

Clicks1,247

Voice342s

Emotion18

↳ Insights

12 prioritised findings

Step 1:Visit the Acme Corp homepage

OpenScouterStep 1/1500:13FlagNextBreakEndAsk

Try OpenScouter for Free

Backed by research, featured by industry

FCAInnovation Pathways

Netcomm ForumMilan · Digital commerce

EnterpriseLabImperial venture programme

What you walk into the client meeting with

Live Session

Tester: ADHD Profile

Session recording

Emotion Voice Clicks

Frustration

High

Voice

Recording

Behaviour

0 rage clicks

We recruit, schedule, and pay testers from a vetted UK panel. Your team never has to chase availability.
Sessions run remotely on the live client site or staging. No facilitators on the call.
12 neurodivergent profiles covered alongside neurotypical baselines, so findings hold up in client meetings.
You receive raw video, clicks, voice, and facial reaction data, ready to plug into your existing research stack.

Learn more about our research methodology

Live Session

Tester: ADHD Profile

Session recording

Emotion Voice Clicks

Frustration

High

Voice

Recording

Behaviour

0 rage clicks

We recruit, schedule, and pay testers from a vetted UK panel. Your team never has to chase availability.
Sessions run remotely on the live client site or staging. No facilitators on the call.
12 neurodivergent profiles covered alongside neurotypical baselines, so findings hold up in client meetings.
You receive raw video, clicks, voice, and facial reaction data, ready to plug into your existing research stack.

Learn more about our research methodology

What we extract

No more note taking on video calls. Scale with our Interaction and Behavioural Data.

Three streams of data captured during every session, ready for your researchers to interpret and your account team to put in front of the client.

Stream 01 of 03

Every hesitation, every rage click, every page

Mouse trails, scroll depth, dwell time, rage clicks, form abandonment. Captured automatically on the live client site, with timestamps that map straight to the moments in the recording. No installs, no facilitator scripts, no manual tagging.

Rage clicks and frustration zones
Hesitation between steps in the journey
Scroll depth and attention patterns
Form field abandonment and corrections

How behaviour capture works

Isometric mockup showing a cursor heatmap and rage click hotspots across a webpage

We clone your site, then iteratively improve it

Your production site is never touched. We create an isolated copy, generate targeted CSS improvements with AI, and validate every change automatically before testers see it.

Isometric illustration showing a cloned website with three empty variant placeholders labeled A, B, and C

Your production site is never touched. Testing runs on an isolated copy.

Forms mocked, analytics stripped, third-party scripts removed. Testers never enter real data.

The clone is frozen at a specific moment, so every tester sees the exact same version.

Regeneration loop

When a tester says a variant did not help, AI uses their feedback to generate a better one. Up to 3 attempts per issue.

Tester rejects variant

"This didn't help with the date picker"

Feedback sent to AI

Rejection reason guides the next attempt

New variant generated

Re-validated through all 3 gates

Approved or skipped

Up to 3 attempts per opportunity

Built for design teams who back recommendations with evidence

Used by research and design leads at

Web Agencies

Design Studios

Ecommerce

SaaS Product Teams

Comparison Sites

Financial Services

Government

Education

Testing Brief

In progress

northwind.com · 8 steps · 3 min

Steps (1)

What to expect

Your data and privacy

Live Session

Toolbar active · 3 streams capturing

AI Analysis

Correlating behaviour across all streams.

12 Findings Delivered

Acme Corp · Checkout audit

12 ND profiles assigned using stratified randomisation. Every test round covers the full spectrum of cognitive accessibility needs.

What a finding looks like in your research report

Every finding ships with cohort impact, behavioural deltas, the journey step it appears on, and a fix your team can scope and quote against. A pilot delivers 30 to 50 of these per journey, ready to drop into a client deck.

This is one finding from a recent ecommerce pilot. Client and product details are fictionalised; format and severity model are identical to live engagements.

Read the full methodology

CriticalCheckout · Delivery selectionEcommerce redesign

Checkout abandons spike when delivery options reshuffle on address entry

On step 2 of checkout, four of six testers paused, scrolled back to verify the basket, or abandoned. The selected delivery option silently changed when the postcode resolved to a different zone, with no on-screen confirmation.

Cohort: 4/6
Dwell: 62s
Abandon: 38%

Recommended fix

Lock the chosen delivery option until the user confirms a zone change, with an inline notice. ~3 hours engineering, ~1 hour content.

Where we fit in your research stack

We plug in alongside the research, design, and QA your team is already running. We are not a one-stop accessibility audit and we do not pretend to be.

Friction in real journeys: ambiguity, hesitation, drop-offs
Behavioural evidence per cohort, including ADHD, dyslexia, autism, dyspraxia
Task-success, dwell, and abandonment metrics with cohort splits
Annotated video clips, tester quotes, and screenshots ready for your client deck
Optional retest round after fixes ship, with before-and-after deltas
Methodology trail your client's compliance lead can audit on request

Read the full methodology Talk to an Expert

Data controllerICO Registered

Social enterpriseSEUK Member

FoundersImperial College London

Data handlingUK GDPR

<2wk

Report turnaround

From briefing to findings

ND profiles per round

Full-spectrum coverage

More issues found

vs automated tools alone

£17.1bn

UK Click-Away Pound

Spend lost annually to inaccessible sites

Been burnt by UserTesting or Maze? We get it.

Study caps. Per-seat pricing. Expiring credits. Click-only data.

$99-200+/seat/mo, annual billing, Starter capped at 1 study/month. Panel credits $5-225 each on top.

What OpenScouter adds

Voice transcripts + facial expression scoring in every session
No per-seat model, no credit system, no study caps
A recruited neurodivergent research panel

See full comparison vs Maze

Feature	Maze	OpenScouter
Click + scroll tracking
Voice transcripts	—
Facial expression scoring	—
Neurodivergent research panel	—
On-demand pricing (no per-seat)	—
WCAG cognitive mapping	—

$99-200+/seat/mo, annual billing, Starter capped at 1 study/month. Panel credits $5-225 each on top.

What OpenScouter adds

Voice transcripts + facial expression scoring in every session
No per-seat model, no credit system, no study caps
A recruited neurodivergent research panel

Click + scroll tracking

Voice transcripts

—

Facial expression scoring

—

Neurodivergent research panel

—

On-demand pricing (no per-seat)

—

WCAG cognitive mapping

—

See full comparison

Neurodivergent testers surface friction everyone experiences. You do not have to use them, but teams that do find issues faster.

See the full comparison Get a free audit

Scalable User Testing, Built for Design Teams.

Review your session notes

What you walk into the client meeting with

No more note taking on video calls. Scale with our Interaction and Behavioural Data.

Every hesitation, every rage click, every page

We clone your site, then iteratively improve it

Built for design teams who back recommendations with evidence

What a finding looks like in your research report

Checkout abandons spike when delivery options reshuffle on address entry

Where we fit in your research stack

Been burnt by UserTesting or Maze? We get it.

See what 1 in 5 of your customers actually experience