
The web wasn't built for everyone.
We're changing that.
OpenScouter connects businesses with neurodivergent testers to find the cognitive accessibility issues that automated tools miss. Real users, real data, behavioural evidence you can act on.
15-20%
of the population is neurodivergent
30-50%
of WCAG issues caught by automated tools
12
ND profiles tested per round
3
data streams captured per session
Accessibility isn't just about screen readers
Cognitive accessibility, how people with ADHD, autism, dyslexia, and other neurodivergent conditions actually use the web, is the most overlooked area in digital testing.
The problem
Automated tools catch 30-50% of WCAG issues. The rest, confusing navigation, overwhelming layouts, unclear language, interaction patterns that break under real-world use, only real users can find.
Our approach
12 neurodivergent profiles per round. Three data streams (behaviour, emotion, voice) captured during every session. AI-correlated findings mapped to the WCAG 2.2 success criteria cognitive accessibility actually touches. Evidence a board sub-group can interrogate.
What we stand for
The principles that guide every decision we make.
Nothing about us, without us
Neurodivergent people lead the testing. Their experience is the expertise. Every insight comes from lived reality, not assumptions.
Privacy as a right, not a feature
GDPR Article 9 compliant. Testers control their data. Facial analysis is consent-based and locally processed. We earn trust, we don't assume it.
Beyond the checklist
Automated WCAG scans are the floor, not the ceiling. We test for cognitive accessibility, sensory overload, and real-world usability that scanners miss.
Evidence over opinion
Three data streams, AI-correlated findings, WCAG-mapped results. Every recommendation is backed by behavioural evidence, not guesswork.
Fair compensation, always
Testers are paid fairly and promptly for their expertise. This isn't volunteer work. Neurodivergent insight has professional value.
Honest about scope
We deliver cognitive accessibility evidence and vulnerable-customer testing. We do not certify WCAG, EAA, or Section 508 conformance, and we are clear about that on every engagement.
Our journey
Research begins at Imperial College London
The gap between 'passes the automated scan' and 'actually usable for neurodivergent customers' was too wide to ignore. Academic research into cognitive accessibility became the foundation.
Platform built, first testers onboarded
The three-stream capture system (behaviour, emotion, voice) was developed and tested with neurodivergent users. OpenScouter extension launched.
Commercial launch with UK financial services
Vulnerable-customer behavioural evidence for banks and fintech. Real neurodivergent testers evaluating real products, producing reports a board sub-group can interrogate.
Aligned with the UN Sustainable Development Goals
SDG 10: Reduced Inequalities
Making digital products usable by everyone, regardless of cognitive difference.
SDG 8: Decent Work
Creating paid, flexible opportunities for neurodivergent people whose skills are under-represented.
