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How it works
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From study brief to report in days, not months

Four steps. Real testers on your site. Structured reports your team can act on immediately.

openscouter.com/dashboard/study-47

Live Session

Mobile Banking Onboarding Flow

Recording
A
Tester AADHD
Task 2 of 4
B
Tester BDyslexia
Task 3 of 4
C
Tester CAutism
Complete

Data Captured

Events
2,847
Emotions
1,203
Voice
14:32

23:47

Session duration

The process

Four steps from brief to report

01

Create a study

Define the journeys you want tested, the pages to cover, and your goals. Pick the tester profiles that match your audience.

  • Set up in under 10 minutes
  • Define specific tasks and success criteria
  • Choose tester profiles, including ADHD, dyslexia, autism, dyspraxia
  • We handle recruitment and matching
02

Matched testers accept

We match your study to testers whose profiles and devices fit your needs. They are invited via WhatsApp and accept at their own pace.

  • A recruited, verified panel
  • Matched by profile, device, and expertise
  • Fair compensation at an effective rate of £24/hr
  • Testers consent to every data stream individually
03

Testers complete sessions

Each tester runs your site naturally through the OpenScouter extension, which captures clicks, voice, and facial reactions in the background.

  • 15-minute sessions, no scripts to follow
  • Behavioural data captured automatically
  • Optional webcam emotion detection, processed locally
  • Testers can pause or stop at any time
04

Receive actionable reports

Our AI correlates every session into a ranked report. Each finding includes severity, evidence, and concrete fixes your developers can ship.

  • Findings ranked by behavioural impact
  • WCAG criteria mapped where relevant
  • Developer-ready fix recommendations
  • Executive summary for stakeholders

What your team receives

Every study produces structured deliverables for the different people who act on them.

For developers

  • Findings with severity levels
  • Concrete fix recommendations with code guidance
  • Session replay clips showing the exact issue

For stakeholders

  • Executive summary with a clear score
  • Cohort task-success and abandonment metrics
  • Trend comparison across test rounds

For accessibility leads

  • Evidence of user testing with neurodivergent users
  • WCAG cognitive-criteria mapping with an explicit out-of-scope list
  • Procurement-ready methodology trail

For product teams

  • Heatmaps and behaviour patterns
  • Emotion analysis per page and flow
  • Prioritised backlog of UX improvements
Emotion Timeline · Tester A (ADHD)

Frustration spike detected at 03:42

Correlated with: Form timeout on Step 3 · WCAG 2.2.1

00:0003:0006:0009:0012:00
Neutral
Focused
Confused
Frustrated
Happy
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See your first findings within days

Start with a free automated audit to see where you stand, or book a pilot to experience the full testing process.

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See what 1 in 5 of your customers actually experience

Sign up for a free audit, or book a demo to see how it works for your team. No credit card required.