Research scoped to what your team needs to ship.
Every team is different. We build each engagement around your journeys, your existing research stack, and your timeline. Start small, scale when you see the data.
Taster
See user testing quality before committing
A single user journey tested by real users on the recruited research panel. Perfect for evaluating the depth and sharing the data internally before scaling.
- 1 user journey tested end-to-end
- Voice, clicks, and facial reactions captured
- 15+ matched testers from the recruited research panel
- 5 iterative A/B testing rounds
- Findings report with WCAG-mapped evidence
- 30-minute debrief call
Pilot
Behavioural evidence across the journeys that drive revenue
Multiple user journeys tested iteratively until your design measurably improves. The standard engagement for teams that need behavioural evidence and a Consumer Duty / EAA evidence pack.
- Up to 5 user journeys tested
- 75+ testers across panel profiles
- Up to 10 A/B rounds per journey until plateau
- Full synthesis report per journey, voice + clicks + facial
- Consumer Duty / EAA evidence pack with explicit out-of-scope list
- Implementation planning per journey
- Dedicated account manager
Enterprise
Continuous user testing, integrated with your design and dev pipeline
Ongoing research across your product portfolio. Custom panels, API integration, and governance reporting for regulated industries.
- Unlimited user journeys
- Custom tester panel matched to your users
- Continuous research integrated into your release cycle
- Governance reporting and audit trail
- API access for CI/CD integration
- Priority support with named CSM
- Volume pricing and annual agreements
How we scope your engagement
A 30-minute call is all it takes. We learn about your product, your users, and your deadlines, then propose a package that fits.
Share your journeys
Tell us which user flows matter most. A checkout, onboarding, key transaction, or the areas flagged in previous audits.
We match testers
We select neurodivergent testers whose profiles, devices, and experience align with your audience.
Receive a proposal
A clear scope, timeline, and fixed price. No hidden fees, no per-seat charges, no surprise invoices.
Compare packages
Every package includes three-stream behavioural capture on the recruited research panel, with WCAG-mapped findings. Here is what scales with each tier.
| Feature | Taster | Pilot | Enterprise |
|---|---|---|---|
| User journeys tested | 1 | Up to 5 | Unlimited |
| Three-stream capture (voice + clicks + facial) | |||
| Recruited panel testers | 15+ | 75+ | Custom panel |
| A/B testing rounds | 5 | Until plateau | Continuous |
| ND profile coverage | ADHD, dyslexia | All 4 profiles | Custom matching |
| Plugs into Maze / Hotjar / UserTesting / Dovetail | |||
| WCAG cognitive-criteria findings report | |||
| Consumer Duty / EAA evidence pack | — | ||
| Cross-journey synthesis | — | ||
| Governance reporting | — | — | |
| API / CI integration | — | — | |
| Dedicated account manager | — | ||
| Debrief call | 30 min | Per journey | Quarterly reviews |
Taster
- User journeys tested: 1
- Three-stream capture (voice + clicks + facial): Included
- Recruited panel testers: 15+
- A/B testing rounds: 5
- ND profile coverage: ADHD, dyslexia
- Plugs into Maze / Hotjar / UserTesting / Dovetail: Included
- WCAG cognitive-criteria findings report: Included
- Debrief call: 30 min
Pilot
- User journeys tested: Up to 5
- Three-stream capture (voice + clicks + facial): Included
- Recruited panel testers: 75+
- A/B testing rounds: Until plateau
- ND profile coverage: All 4 profiles
- Plugs into Maze / Hotjar / UserTesting / Dovetail: Included
- WCAG cognitive-criteria findings report: Included
- Consumer Duty / EAA evidence pack: Included
- Cross-journey synthesis: Included
- Dedicated account manager: Included
- Debrief call: Per journey
Enterprise
- User journeys tested: Unlimited
- Three-stream capture (voice + clicks + facial): Included
- Recruited panel testers: Custom panel
- A/B testing rounds: Continuous
- ND profile coverage: Custom matching
- Plugs into Maze / Hotjar / UserTesting / Dovetail: Included
- WCAG cognitive-criteria findings report: Included
- Consumer Duty / EAA evidence pack: Included
- Cross-journey synthesis: Included
- Governance reporting: Included
- API / CI integration: Included
- Dedicated account manager: Included
- Debrief call: Quarterly reviews
Frequently asked questions
- How is pricing determined?
- Pricing depends on the number of user journeys, the depth of testing (number of testers and A/B rounds), and whether you need ongoing testing or a one-off engagement. We scope every project individually so you only pay for what you need.
- What is a user journey?
- A user journey is a specific task flow on your site, such as opening an account, completing a mortgage application, or navigating your product catalogue. Each journey is tested independently by multiple neurodivergent testers.
- How long does a study take?
- A Taster study typically delivers results within 2 weeks. Pilot engagements run 4 to 8 weeks depending on the number of journeys and A/B rounds. Enterprise programmes are ongoing.
- Who are the testers?
- Our panel consists of verified neurodivergent adults across four profiles: ADHD, dyslexia, autism, and dyspraxia. Testers are matched to your study based on their profile, device preferences, and experience. They are compensated at an effective rate of £24/hr.
- Which WCAG criteria do you cover, and which do you not?
- We map findings to the WCAG 2.2 success criteria that cognitive accessibility research can legitimately observe (typically 1.3.1, 1.4.3, 2.4.6, 3.1.x, 3.2.4, 3.3.x, 4.1.3). The criteria that depend on assistive-technology testing (screen readers, magnifiers, switch devices, e.g. 4.1.2 Name/Role/Value) are listed as out-of-scope in every report and require a separate provider. See /methodology for the full list.
- Can I start with a Taster and scale up?
- Absolutely. Most clients start with a single-journey Taster to evaluate the quality and share results with stakeholders, then scale to a Pilot or Enterprise engagement. There is no lock-in at any stage.
- Is there a free option?
- Yes. Our free automated audit scans your site for common accessibility issues and gives you an instant score. It is a great starting point before commissioning a full study with real testers.
Not sure which package fits?
Start with a free automated audit to see where you stand, or book a call and we will scope the right engagement for you.