Press Kit
Everything journalists, analysts, and partners need to cover OpenScouter.
Company Overview
OpenScouter is a usability testing platform for design teams and agencies. It is scalable user testing in the same category as Maze, Lyssna, and UserTesting, used to test the design and usability of a page, a new app, or a new flow, ideally before it ships.
Where most tools record clicks and screen sessions, OpenScouter captures three streams in the same test: on-screen interaction, think-aloud voice, and facial reaction. AI correlates them, so each study explains the why behind the behaviour, not just the what.
The model is flexible by design. Teams run studies with their own testers, white-label the platform for their clients, or use a recruited panel, on on-demand, usage-based pricing. A recruited neurodivergent panel is available as an option for an earlier, sharper read on friction, though it is never required. OpenScouter began at Imperial College London.
At a Glance
3
Data streams per session
AI
Correlated, prioritised reports
On-demand
Usage-based pricing, no per-seat lock-in
MCP
Run studies from your terminal
What We Do
For design teams: OpenScouter runs structured usability studies that show why users struggle in real tasks and flows. Teams define the journey to test and receive a prioritised report with findings, severity, and the behavioural evidence behind each one.
For agencies: OpenScouter white-labels, so agencies run usability testing for their clients under their own brand, with usage-based pricing that fits project work rather than a per-seat contract.
The technology: A multi-stage AI pipeline correlates the three streams, interaction, voice, and facial reaction, into a single report. Studies can run with a team's own testers, a recruited panel including optional neurodivergent cohorts, and can be launched from the terminal or an AI coding agent over MCP.
Brand Assets
Logos, brand guidelines, product screenshots, and founder headshots are available on request. Please email press@openscouter.com with your publication name and deadline, and we will provide a tailored asset pack within 24 hours.
Boilerplate
OpenScouter is a usability testing platform for design teams and agencies. It captures three streams in one session, on-screen interaction, think-aloud voice, and facial reaction, and uses AI to correlate them, so teams see why users struggle, not just where. Studies run with a team's own testers, a white-label setup, or a recruited panel, on on-demand pricing. OpenScouter began at Imperial College London.
Founder
Nicola Raimondo is the founder and operator of OpenScouter and an MBA candidate at Imperial College Business School.
Media Contact
For press enquiries, interview requests, or commentary on usability, UX research, and inclusive design:
Email: press@openscouter.com
Website: www.openscouter.com
We aim to respond to all media enquiries within one business day.
See what 1 in 5 of your customers actually experience
Sign up for a free audit, or book a demo to see how it works for your team. No credit card required.