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OpenScouter vs User Interviews

User Interviews is a marketplace for finding participants. OpenScouter recruits and runs the whole study, capturing voice, clicks, and facial reaction, AI-correlated.

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OpenScouter

OpenScouter is a usability testing platform that recruits participants and runs the study, capturing three streams in one session and correlating them with AI.

User Interviews logoUser Interviews

User Interviews is a recruitment marketplace and research hub. It is excellent at sourcing and scheduling participants, but you bring your own testing method and tools to run the actual sessions.

At a glance

OpenScouter

Recruits and runs the study, three-stream, AI-correlated.

User Interviews

Sources and schedules participants; you run the study.

Runs the studyThree-stream captureOptional ND cohorts

Feature comparison

How OpenScouter and User Interviews stack up, feature by feature.

Swipe the table to compare User Interviews

FeatureOpenScouterUser Interviews logoUser Interviews
Role in your workflow
Recruits and schedules participants
Runs the test and captures behaviour
Think-aloud voice + facial reaction
AI correlation and reporting
Panel and pricing
Bring your own testersRecruits for you
Optional neurodivergent cohortsVia screeners
On-demand pricingPer-participant / subscription

User Interviews pricing at a glance

Pricing model
Pay-per-participant plus subscription
Contract
Recruitment fees per participant; plan tiers

OpenScouter: on-demand, usage-based pricing. No annual lock-in, no per-seat model.

Run studies from your terminal

Something no other tool here offers. Draft and launch studies straight from your AI coding agent over MCP, without leaving your workflow.

Claude CodeOpenAI Codex

Why teams pick OpenScouter over User Interviews

1

User Interviews finds you participants. It does not run the study. OpenScouter recruits and runs the whole thing, capturing three streams and delivering a prioritised report.

2

If you already have testers, OpenScouter lets you bring them and still captures voice and facial reaction, AI-correlated, end to end.

3

OpenScouter can include optional neurodivergent cohorts and is on-demand, so you pay for studies, not just recruitment.

When User Interviews might be the better fit

1

If you only need participant recruitment and already have your own testing tools and method, User Interviews is the leading marketplace for sourcing people.

2

For very specialised B2B or niche recruitment across many study types, User Interviews' reach is broad.

We believe in honest comparisons. User Interviews is a respected tool, and the right choice depends on your needs. If you want to understand why users struggle, with voice and facial reaction alongside the clicks, on flexible on-demand pricing, OpenScouter is built for exactly that.

The verdict

Choose OpenScouter

Choose OpenScouter when you want the study recruited and run end to end, with three-stream capture and a report.

Choose User Interviews

Choose User Interviews when you just need to source participants and already have your own way to run sessions. They can also feed testers into your OpenScouter studies.

Frequently asked questions

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Ready to see why your users struggle?

Usability testing with real people, on on-demand pricing. Try it free, or book a demo to see it on your own product.